How searches are counted?
Only successful searches are counted towards your monthly searches. Cached, errored and failed searches are not.
What's your guaranteed throughput?
Up to 20% of your plan searches per hour. For example, the developer plan can get up to 1,000 successful searches per hour. We recommend you to spread out your searches along each hour for the best performance.
What if I need more volume?
If you need more volume, we can offer you custom plans that fit your needs. Contact us for more information or check out some of our high volume plans
Do you provide SLA guarantees?
We provide a 99.95% SLA guarantee with all plans. The SLA guarantee comes with a 100% penalty, and we offer credits up to 100% of the monthly price of your plan on your next invoice.
What’s your refund policy?
We offer full refund within 7 days of the day you subscribed to a plan unless you've used more than 20% of your searches.
What are scraper legal protections?
SerpApi, LLC assumes scraping and parsing liabilities for both domestic and foreign companies unless your usage is otherwise illegal.
Illegal activities include but are not limited to: acts of cyber criminality, terrorism, pedopornography, denial of service attacks, and war crimes.
For more answers visit our FAQ page